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Duties and Responsibilities:

  • Maintain inventory for highest quality and conservatory cleanliness
  • Assist to accurately price and receive incoming product
  • Assist to invoice customer orders and tagging of product as it is received
  • Identify inventory issues, selection of product (including levels) and communicate them clearly to Product Line Specialist and/or sales team
  • Answer incoming calls and communicate with customers regarding special orders/inquiries
  • Communicate with sales team and Product Line Specialist to facilitate customer needs
  • Offer advice to sales team and Product Line Manager on product updates and requirements
  • Maintain floor displays and work alongside Product Line Specialist and Product Line Manager to display and market products

Knowledge, Skills and Abilities required:

  • Knowledge of basic plant pathology and solutions
  • Knowledge of conservatory related products (tropical, blooming, indoor plants and their supplies) is necessary and a willingness to learn our inventory is a must
  • Strong customer service and problem-solving skills
  • Ability work as a member of a team in a fast-paced environment
  • Knowledge of general office and garden center equipment (computer, printer, scanner, copier, fax, telephone, cash register) to allow efficient training
  • Ability to complete tasks in the appropriate time frame and respond to requests in a timely fashion
  • Physical requirements include medium-duty work (exerting up to 50 lbs. occasionally, 30 lbs. frequently and up to 10 lbs. constantly)
  • Other physical activities include climbing (using feet and legs and/or hand and arms), balancing, stooping and/or crouching (bending your body downward), kneeling, reaching, standing for sustained periods of time, walking for long distances, pushing (pressing with steady force), pulling (drawing and/or hauling objects), lifting (moving objects vertically and/or horizontally), picking/pinching using your fingers, ability to perceive attributes of objects by touching with fingertips, grasping objects, repetitive motion of the wrists, hands, and/or fingers, talking (speaking detailed information) and hearing (perceiving sound)
  • Visual acuity required to determine accuracy, neatness, and thoroughness of work assigned

Credentials and Experience:

  • Minimum 1-2 years’ experience working in an environment related to interior/conservatory plants or horticulture professions is preferred
  • Minimum high school diploma or GED
  • Course work in horticulture or equivalent field experience as a paid employee of a horticulture related business is a bonus
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