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Summary:  The Retail Manager provides leadership, creativity, and enthusiasm to drive an exceptional customer experience.  You will support the CEO in implementing a high-quality work environment that establishes and maintains long-term customer relationships that always exceed the customer's expectations. 

 Responsibilities:

• Ensure that each customer receives outstanding customer service by greeting and acknowledging every customer, exchanging names, and going above and beyond to establish a memorable shopping experience.

• Provide training and coaching for associates to ensure they have the sales skills and product knowledge to provide a consistent, exceptional customer experience.

• Create appropriate associate schedules based on business needs and payroll.

• Exercise sound judgment in decision making regarding expenditures and how it relates to profit and loss.

• Create merchandise presentations, and ensure signing is current and displayed properly.

• Attend appropriate trade shows and secure new and unique plant material and marketing ideas.

 

Qualifications/requirements:

• Candidates must be sales driven and have a passion for horticulture, yard/home décor, and seasonal merchandise.

• Minimum of 3 years in a retail sales managerial position

• Documentable horticulture knowledge

• Exceptionally cheerful, positive, and outgoing personality

• Great organizational and problem-solving skills

• Must be willing to work weekends and holidays

• Computer proficient

 

Please email your resume and cover letter to jobs@toadflaxnursery.com

 

 

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